Contact Us

Getting in touch with a Cleaner in Hertford is easy as one, two, three!

We know that people don’t have the time to fiddle around with endless automated phone menus, wait around for call backs email replies so we have made communication between clients and company as swift and efficient as possible. When you contact us your query is taken up by a real person who is able to assist right away with the information and details you require. If by any chance we are not able to answer your questions right there and then, the relevant person will get back to you as soon as physically possible. When booking one of our services, customer advisors will need to be provided with information and details, including payment details so please have those and other relevant information handy in order to streamline the process.

We would also need sufficient prior notice when rescheduling, postponing or cancelling an already made booking – usually 48 to 24 hours in advance would be sufficient, however the earlier we know of any changes the better. So, how do you get in touch with us?

  1. By phone – when you wish to speak to us directly, please ring 020 8077 9597. Your call will be answered by one of our attentive and knowledgeable consultants – there are no phone menus or call on-holds. Our customer care lines are open every day, including bank holidays from (8-AM to 8-PM), UK Standard Time. If requesting a call back from one of our consultants, please be sure to provide correct phone number and a suitable time for us to ring you back.

  2. By email – if you prefer to jot us a line, please write using  the booking form on the right messages are checked and responded to all times so you won’t have to wait long for one of our consultants to get back to you with the information you need. Usually we are able to reply to email within the hour.

  3. Online – when contacting us out of business hours, or if you simply prefer to keep in touch via the web, please refer to our online booking/query form, or alternatively you can chat to one of our consultants in real time through the help chat app which pops up automatically on our website. Please remember when requesting a call back we require correct contact details!